Terms & Conditions

  • PLACING AN ORDER

    1. All orders are subject to Our acceptance and availability, and items which You have placed in Your shopping cart are not reserved and may be purchased by other customers.
    2. Once Your Order is successfully accepted, You will receive an Order Confirmation Email from Us. The Contract between You and Us is thereby established and is subject to the Terms and Conditions. You shall, to the fullest extent permitted by the Applicable Law, neither cancel nor amend the Order howsoever unless in accordance with these Terms and Conditions.
    3. We reserve the right not to accept Your Order in the event, for example, that We are unable to obtain authorization for payment, that shipping, export or import restrictions apply to a particular item in Hong Kong or in Your jurisdiction, that the item ordered is out of stock or does not satisfy Our quality control standards and is withdrawn, or that You do not meet the eligibility criteria set out within the Terms and Conditions. We may also decline to process a transaction for any reason or decline to provide the Products to anyone at any time at Our sole discretion. We will not be liable to You or any third party by reason of Our (i) withdrawal of any Products from the Website whether or not such Products have been sold, (ii) removal, screening or editing of any materials or contents on the Website or (iii) refusal to process a transaction or suspension of any transaction after processing of it has begun.
    4. All information on this Website constitutes an invitation to treat only and shall not be regarded as an offer by Us to supply any Products/Services to anyone.
    5. We cannot guarantee any Products/Services shown on the Website are available for sale at any time. If We cannot satisfy any Order for any reason, we reserve the right to cancel the Order and refund the amount (or part thereof) which You have paid to us and shall not be liable to You or any person should We exercise such right. If any Product in Your Order is not available, We will inform You accordingly.
  • PRICE AND PAYMENT

    1. The e-shop only accepts payment by credit card or other designated electronic payment methods specified by us.
    2. The goods are subject to the price shown in the e-shop on the day of order. If there are newly launched offers after payment, the difference cannot be refunded.
    3. Whether all orders are valid or not depends on the acceptance and availability of the order. The goods that have been placed in the shopping cart will not be reserved and can still be purchased by other customers.
    4. If EJIA is unable to provide any products or services on your order, EJIA will notify you by phone or email.
    5. If EJIA fails to fulfill any order for any reason, EJIA reserves the right to cancel the entire order or part of it and refund the relevant payment you have paid to EJIA.
    6. If EJIA exercises its right to cancel the order, EJIA shall not bear any responsibility to anyone.
    7. You agree to pay for every Order made under Your account with the Website by credit card and agree to indemnify Us for any claims, losses, and damages whatsoever arising from the actions of any person placing any Order for the Products using Your account with the Website or credit card. You shall be responsible for notifying the relevant financial institution of and be liable for any changes to Your personal records, loss, theft or unauthorized use of Your credit card.
    8. We will from time to time update this Website and any specifications and prices of the Products published therein. Please visit this Website regularly in order to obtain the latest information.
    9. Upon Our receipt of full payment (including any other additional charges incurred or to be incurred) of the Products in Your Order, We will arrange the delivery or pick-up (as the case may be and where applicable) of such Products.
    10. The original copy of the invoice for the transaction amount You paid for the Product(s) will be delivered to You at the same time of delivery or pick-up.
  • LOCAL DELIVERY

    1. Orders in Hong Kong are dispatched by express (Hong Kong).
    2. Delivery is available on Monday to Saturday (9:00am to 6:00pm), except public holidays.
    3. Orders will generally be sent within 5 working days after the order is placed.
  • TERMS OF DELIVERY

    How It Works

    1. Please provide the address and contact number of recipient when placing order.
    2. Please check the condition of the product(s) and package immediately after delivery.
    3. A designated person can be appointed by the recipient to claim the delivery, all Terms of Delivery are strictly applied to the appointed person.
    4. If any damage are spotted on the delivery package or any quality condition to the delivered product(s), please contact EJIA customer service as soon as possible.
  • ACCEPTANCE OF TERMS

    Welcome to Easy JIA (EJIA). The following are the Terms of Use with regard to the use of EJIA. By purchasing at EJIA, customers are agreeing they have read and understood all the Terms and Conditions of our Online Store. EJIA may in its own discretion and at any time modify or revise the Terms of Use. Such modifications or revisions shall be effective immediately and shall replace the relevant Terms of Use which were subject to modifications or revisions. Any products purchased from this website are subject to these terms and conditions.

     

    1.  We (EJIA) shall make every effort to ensure that prices, details and sizes of products at our e-store of this site are up-to-date. All orders are subject to our acceptance at our sole discretion and stock availability.
    2. We (EJIA) shall make every effort to ensure product(s) displayed at our e-store are in stock. If from time to time any products become out of stock, we reserve the right to cancel the order and refund the amount (or part thereof) which you have paid to us and shall not be liable to you or any person.
    3. When accessing EJIA, you may at times encounter interruptions or breakdowns. This may lead to inconvenience during use, loss of information, errors, unauthorized alteration, or other economic losses. We advise that you take protective measures when using our services. EJIA will not be liable for any damage caused by your use (or inability to use) our services, unless it is caused by us intentionally or due to gross negligence on our part.
    4. Our Website will contain some links that may redirect to other third-party websites or resources (herein as “other websites”), which are provided only to supply more information about the related product. Regarding the information / products / services provided by these other websites, EJIA is not associated with, responsible for, or endorses from such websites.
    5. All matters and disputes are subject to the final decision of EJIA.
    6. In consideration of your use of the EJIA Services, you agree to: (1) provide true, accurate, current and complete information about yourself as prompted by the EJIA Service's registration form (the "Registration Data") and (2) maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or EJIA has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, EJIA has the right to suspend or terminate your account and refuse any and all current or future use of the EJIA Services (or any portion thereof).
    7. If there are any changes to your registered personal data, you may update via EJIA account or call/email our customer service to ensure our latest news and updates are delivered to you.
  • PRIVACY PROTECTION

    We (EJIA) are committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong. Please refer to 486 Personal Data (Privacy) Ordinance.

  • FORCE MAJEURE

    If for any reason of events of Force Majeure, including fires, floods, casualties, accidents, disasters, natural disasters, any laws, orders, declarations, regulations, requests, or provisions issued by the Hong Kong Government or its agencies, strikes, wage disputes, labour shortages or technician shortages, goods or raw materials shortages or lack of supply, shipping delays, or any other reasons beyond Our reasonable control, which render Us incapable of fulfilling Our responsibilities under the Website and/or the Terms and Conditions and/or any confirmed Orders, We shall not incur any liabilities within the circumstances of such delay or prevention.

  • INTELLECTUAL PROPERTY RIGHTS

    The sale or redemption of all Product(s) do not include the rights, titles, and interests of the respective intellectual property rights in and to such Product(s), unless separately specified in the end-user license agreement of the products. At no time do all such copyright or other intellectual property rights belong to You. All forms of infringement of the intellectual property rights of any Product are patently forbidden. You shall be liable for all consequences arising from any infringement that You commit.